Your privacy matters to us. This policy explains exactly what personal data 98kp collects, why we collect it, how it is stored and protected, and what rights you have as a player on our platform.
Six core commitments that define how 98kp handles your personal information every single day.
All personal data and financial records are stored using industry-standard encryption. Your CNIC details, contact information, and PKR transaction history are never stored in plain text.
98kp does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data exists to operate your account — full stop.
You can request access to your data, ask for corrections, or request deletion at any time by contacting our support team. Your account data belongs to you.
Data is only shared with verified service providers who help us operate the platform — such as payment processors for JazzCash and Easypaisa transactions — under strict confidentiality agreements.
We only keep your data for as long as necessary to operate your account or comply with standard record-keeping requirements. Data is deleted on a defined schedule once it is no longer needed.
Promotional emails and notifications are always opt-out. You can unsubscribe from marketing communications at any time through your account settings without affecting platform access.
This Privacy Policy describes how 98kp ("we", "us", "our") collects, uses, stores, and protects personal information belonging to players and visitors on the 98kp platform, accessible at 98kp.net and through the 98kp mobile app.
We take privacy seriously. Every piece of data we collect has a specific purpose, and we do not hold on to information beyond what is genuinely required to run your account or meet standard record-keeping expectations. This document is written in plain language so you know exactly where you stand.
By registering an account or using any part of the 98kp platform, you confirm that you have read and understood this Privacy Policy. If you have questions about anything in this document, contact our support team directly — details are at the bottom of this page.
Summary: We collect only what we need, protect it with strong security measures, never sell it, and give you straightforward tools to access or delete it.
The categories of personal data we collect depend on how you use the platform. Below is a clear breakdown:
| Data Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number | At account sign-up |
| Identity Verification | CNIC number, scanned ID documents, selfie for verification | During KYC process or before large withdrawals |
| Financial Data | PKR deposit and withdrawal amounts, JazzCash / Easypaisa wallet references, Raast IDs, bank account details | When you make a deposit or withdrawal |
| Usage Data | Pages visited, games played, bets placed, session duration, login timestamps | Automatically during platform use |
| Device & Technical Data | IP address, browser type, operating system, device model, screen resolution | Automatically when you access the platform |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When you contact our support team |
We do not collect sensitive personal data such as biometric data, health records, political opinions, or religious beliefs. If identity verification requires a document photograph, that image is processed solely for verification and is not retained beyond the period required to complete the check.
Every piece of data we collect is collected for a reason. The table below maps each purpose to a lawful basis for processing:
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account creation and management | Registration data, identity verification | Contract performance |
| Processing PKR deposits and withdrawals | Financial data, identity verification | Contract performance |
| Fraud prevention and security | Device data, usage data, financial data | Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Responsible gaming monitoring | Usage data, financial data | Legitimate interest / player protection |
| Platform improvement and analytics | Usage data, device data | Legitimate interest |
| Sending promotional offers | Registration data, usage preferences | Consent (opt-in) |
We will never use your data for purposes not described in this policy without first informing you and, where required, obtaining your consent.
All PKR transactions on 98kp are processed through integrated payment partners including JazzCash, Easypaisa, Raast, and Bank Transfer. When you initiate a deposit or withdrawal, relevant transaction data is passed to the appropriate payment processor to complete the transfer.
Payment processors receive only the minimum data required to complete a transaction — typically your account reference, the PKR amount, and the wallet or account identifier you have provided. We do not share your full registration profile with payment processors.
98kp maintains internal records of all deposits and withdrawals associated with your account. These records include transaction dates, PKR amounts, payment method used, and transaction status. This data is used for account management, dispute resolution, and fraud prevention.
Note: Payment processors such as JazzCash and Easypaisa have their own privacy policies that govern how they handle the data you share with them directly through their apps or services. 98kp is not responsible for the data practices of third-party payment providers.
98kp does not sell, rent, or trade your personal information. We share data only in the following specific circumstances:
We work with third-party service providers who assist in operating the platform. These include payment processors, identity verification services, fraud detection providers, and cloud hosting services. All service providers are contractually required to handle data securely, use it only for the agreed purpose, and not share it further.
Where there is a genuine concern about fraudulent activity, account misuse, or potential collusion, relevant data may be shared with fraud prevention organisations or law enforcement bodies as required. This is done strictly in accordance with the legal obligation or legitimate interest basis.
In the unlikely event that 98kp undergoes a merger, acquisition, or restructure, player data may be transferred as part of that process. If this occurs, affected players will be notified in advance and given the option to close their account before any transfer takes effect.
Third-party advertising networks, data brokers, and marketing platforms are explicitly excluded from entities we share data with. We do not use your behavioural data to serve you targeted advertising from external networks.
We apply multiple layers of security to protect your personal data and account from unauthorised access, loss, or misuse. Our security practices include:
While we take all reasonable measures to protect your data, no internet-based platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately and change your password without delay.
98kp will never ask for your password via email, live chat, or phone. If you receive any message claiming to be from 98kp that asks for your password, treat it as a phishing attempt and report it to us.
We keep your personal data only for as long as it is needed for the purpose it was collected, or as required to meet our record-keeping obligations. The general retention periods we follow are:
When data is no longer required, it is deleted using secure deletion methods that prevent recovery. We do not archive personal data indefinitely.
As a 98kp player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your request and we will respond within a reasonable timeframe.
Request a copy of the personal data we hold about you, including your registration details, transaction history, and any communications on file.
If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it without unnecessary delay.
In certain circumstances you can request deletion of your personal data. Note that some data may be retained where there is a legitimate legal or security reason to do so.
You can ask us to pause processing of your data while a query or complaint is being resolved, rather than requesting full deletion.
Where technically feasible, you can request your personal data in a structured, commonly used format so you can take it elsewhere if you choose.
For any data processing based on your consent — such as receiving marketing messages — you can withdraw that consent at any time through your account settings.
The 98kp platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If during age verification or account review we determine that an account holder is underage, the account will be immediately suspended and any personal data associated with it deleted in line with our retention policy.
If you believe a minor has registered on the platform, please contact our support team so we can investigate and take appropriate action as quickly as possible.
18+ Only: Protecting minors from gambling-related content is a priority. Parents and guardians concerned about access controls can visit our Responsible Gaming page for guidance on parental controls and self-exclusion options.
We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, the services we offer, or applicable legal requirements. When we make material changes, we will notify registered players via an in-platform notification or by email to the address on file.
The "Last Updated" date at the top of this page always reflects when the most recent version was published. We encourage you to review this policy periodically. Continued use of the platform following the publication of changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with our support team. We aim to respond to all privacy-related requests promptly.
You can reach us through the live chat available in your account dashboard, or by writing to us at the email address shown in the footer of this page. For account closure or self-exclusion requests, our dedicated responsible gaming team handles these as a priority — visit the Responsible Gaming page for more details.
Related Pages: Terms & Conditions Responsible Gaming FAQ
Create your account in minutes and deposit via JazzCash or Easypaisa. Bet on PSL, T20 internationals, and more — all from a secure, single PKR account.
18+ only. Please game responsibly. Responsible Gaming